Shipping policy

Delivery costs will also be charged on orders delivered to you.  The delivery fee payable for your order depends on the Product(s) you order, your location and the size of your order. A separate quote will be emailed to you once your purchase has been made to confirm shipping prices. Shipping is not free, Shipping prices are custom to each order therefore personal quotes are required.

DELIVERY TIME

Once the container arrives may take up to 48 hours to dispatch due to high volume of orders. Interstate orders please note we will contact the transport company and organise shipping but may take longer. However, you can organise own transport but must confirm with one of our team with date and time before making a booking. We do not cover any delivery cost. 

CANCELATION

Because a lot of love and work goes into all of our pieces, we are unable to accept cancellations of orders. You will forfeit your deposit paid if you cancel your order at any stage before manufacture has commenced. If you cancel your order after we have commenced manufacturing your piece, you may be liable to pay a cancellation fee of anywhere up to the full purchase price. This determination will be made at our discretion, based on the stage of manufacture that we are at, and the materials that have been sourced.